TRAIN THE ICC EVIDENCE HANDLING SOPs That Work
Role-ready ICC modules—powers, procedures, hearings, findings, closure; ethical evidence collection, preservation, assessment with chain-of-custody; step-by-step SOPs for 24–72-hour response and full caseflow.
Our clients who choose protection, care, and inclusion

























Why It Matters
A trained IC ensures that every complaint is managed with fairness, empathy, and legal accuracy, strengthening trust across your organisation.
What’s Included
• 1-Day or 2-Day Certified IC Training • Roles & responsibilities under the PoSH Act • Complaint handling & inquiry process • Report writing & confidentiality practices • Real-case simulations
Benefits
✔ Build confidence and competence in IC members ✔ Prevent legal errors and compliance gaps ✔ Create a culture of fairness and respect
Scalable Capacity
Models for capacity-building, M&E, legal advisory, and campaigns—so programmes stay consistent across districts. Shared SOPs, supervision, dashboards keep delivery steady.
Our services
ICC Trained, Compliant, Case-Ready
Train your IC team ensure they can handle PoSH cases confidently and correctly.
Biannual scenario based refreshers
Twice Yearly ICC Refresher Training
Biannual, scenario-led sessions keep skills current; attendance logs and certificates maintained
Role specific member training
Designed For ICC Members
Role-specific modules for chair and members: powers, duties, confidentiality, recusal.
Stepwise inquiry and reporting
Procedures Inquiry Report Writing
Step-by-step SOPs for intake, inquiry, evidence handling, and reasoned report drafting.
Templates, audits, legal compliance
Legally Compliant ICC Capable
Aligned to the PoSH Act with templates and annexures—fully ready for audit and casework.
Our Impact
Every number is a story. Every story is a life changed.
Every number here is more than data — it’s a voice that found the courage to speak, a story that was finally heard, a life that will never be the same again.
We’ve seen silence break into a whisper…
A whisper rise into a voice…
And voices join together into a movement for safety, dignity, and justice.
We can create a better tomorrow
Every dollar counts and helps us bring hope and essential resources to those in need.
Confident Inquiry, Defensible Records
From the first 72 hours to final orders, your ICC follows clear steps—interviews with care, evidence handled right, and documentation that stands up to review, consistently, lawfully, on time.
First 72 hours, outlined
Roles, notices, timelines—no guesswork, faster lawful action.
Intake to inquiry, stepwise
Registration, issue framing, hearings, closure—one clear path.
Interviews with care
Trauma-informed questions, confidentiality, and recusal reduce bias.
Evidence handled right
Collect, preserve, and log—chain-of-custody maintained.
Findings that stand up
Reasoned reports, annexures, orders—records that hold up.
